Pilot Dispatch
The pilot dispatcher is the shipping trade's point of contact for sailing to and from Norwegian ports and in transit along the coast.

The Norwegian Coastal Administration's three pilot dispatch centres are located in Horten, Kvitsøy and Lødingen. The pilot dispatch centres are staffed at any given time with two persons who plan and coordinate each pilotage assignment.
The pilot dispatcher monitors assignments from when the pilot booking is received until the pilot has been sent to a new vessel after completion of the assignment. The main duties of the pilot dispatcher are:
- Register and log pilot bookings.
- Plan the allocation of pilots on duty and prioritise assignments.
- Coordinate the transport of pilots to and from vessels, and their return to the station, home or to a new assignment.
- Keep a summary of the active working hours and licence coverage for the individual pilots.
- Provide information and instructions to the pilots and vessels seeking pilots in the pilot dispatch area.
Pilot dispatch maintains an overview at any given time of all the pilots on duty up to 24 hours in advance and allocates assignments based on the pilot bookings, the vessel's deadline for delivering its cargo, and the pilot's licensed areas and working hour provisions.
The pilot dispatchers strive to avoid long waiting periods for a pilot and accommodate the vessel's requirements in the most environmentally safe, efficient and economic manner possible.
Pilot Dispatch Contact Information
Regional office |
Telephone |
Fax |
VHF: |
+47 76 98 68 10 |
+47 76 98 68 20 |
Channel 13/16 |
|
+47 51 73 53 97 / |
+47 51 73 53 91 |
||
+47 33 03 49 70 (Oslofjorden) |
+47 33 03 49 99 |
Latest news
-
Seeking new technology to secure GNSS signals
Would you like to help develop new support tools for the pilot service? Then you should join the dialogue conference on 28 September.
-
Introducing New Regulations for Pilot Bookings
On April 3, 2018, the Norwegian Coastal Administration (NCA) will introduce new booking regulations for requesting marine pilots. The regulations will thus be formalized and merged into one set ‒ Regulations on Compulsory Pilotage.
-
Fees for 2018: Reduction in Safety Fees and moderate increase in Pilotage Fee
The fees for 2018 set by the Ministry of Transport and Communications, are noticeably lower than 2017. For 2018, safety fees are reduced by 8.5 per cent on average and the pilot readiness fee is increased by 1.9 per cent on average.
-
Automated control of vessels using Pilot Exemption Certificates
In November, the Norwegian Coastal Administration introduced a digital tool that improves and automates the process of uncovering compulsory pilotage violations. Monitoring compulsory pilotage, including the Pilot Exemption Certificate (PEC) scheme, helps ensure a high degree of safety along the coast.
-
Testing clean-up preparedness off Svalbard
A recent planning conference has set objectives for an oil spill response exercise planned by the Norwegian Coastal Administration (NCA) in cooperation with the governor of Svalbard.
- Go to archive