This privacy statement describes how the Norwegian Coastal Administration collect and use personal data. The objective of the statement is to provide you with information about how we process personal data, including your rights regarding your privacy.
The Norwegian Coastal Administration is the data controller for our processing of personal data.
1. When does the Norwegian Coastal Administration collect personal data?
We mainly process your personal data that you have provided to us, i.e. when:
- You have sent us an application, asked for guidance, sent a complaint or a tip, or have reported anything through our external systems – such as SafeSeaNet or about acute pollution.
- You have asked for right of access according to the Freedom of Information Act.
- You have registered for a course or seminar.
- You have applied for a job.
We do also receive personal data indirectly when:
- We have asked a company for a statement, and your information appears in the report.
- A complaint or a guidance case contains personal data about you.
- We receive information about you from another government agency.
- An employee in the Norwegian Coastal Administration has named you as their closest relative.
- A jobseeker has named you as their reference.
2. Your rights
You can exercise your rights by contacting our Data Protection Officer Hanne Silje Habberstad at +47 70 23 10 19. You are entitled to a response without undue delay, and no later than 30 days.
Access your personal information
You can request a copy of all the personal information we process about you.
Read more about the right to access here (link to the Data Protection Authority, in Norwegian).
Correction of your personal data
You can request that we correct or supplement information that is wrong or misleading.
Delete personal data
In some situations, you can ask us to delete your personal data.
Read more about the right to deletion (link to the Data Protection Authority, in Norwegian).
Limit the processing of personal data
In some situations, you can ask us to limit the processing of your personal data.
Read more about the right to limit here (link to the Data Protection Authority, in Norwegian).
Protest against processing of personal data
If we process your personal data based on our assignments or based of an interest assessment, you are entitled to protest on our processing of your personal data.
Read more about the right to protest here (link to the Data Protection Authority, in Norwegian).
Data portability
If we treat your personal data based on a consent or a contract, you are entitled to ask us to transfer your personal data to you or another data processor.
Submit a complaint
We hope you will let us know if you believe that we do not comply with the Personal Data Regulations. Please contact our Data Protection Officer.
You can also submit a complaint of our process of personal data to the Data Protection Authority.
3. What do we register when you use our website?
Web analytics
We use tools to register use and activity from our visitors at www.kystverket.no. The objective is to develop statistics to improve and develop the information on our website. Examples of statistics is how many visits different pages, how long does the visit last, where does the users come from and which browsers are used.
We treat all the information anonymized and aggregated. This means that we are not able to track the information back to specific users.
Use of cookies
A cookie is a small text file that is downloaded and stored in your browser when you visit a website. You can consent to us placing cookies in your browser via the cookie banner. We only set functional cookies (which are necessary for the website to work) without your consent. You can always access the cookie banner – and change your consent – by clicking the green cookie icon at the bottom left corner.
You can find an overview of cookies in the cookie banner by clicking “Show details” and then the arrow next to each cookie category.
Asplan Viak develops the Båtfart app on behalf of the Norwegian Coastal Administration (Kystverket). Kystverket is the data controller for personal data collected through the app and complies with what is otherwise described in Kystverket’s privacy policy.
How do I reject and delete cookies?
No non-functional cookies are set without your consent in the cookie banner. You can also reject these later by changing the settings in your browser..
You can read more about how you change your settings here (link to nettvett.no, in Norwegian).
Search engine
We save the search history in our search engine EpiServer Find. The objective is to improve our information on our website. The search pattern is stored in a separate database, and are only saved in aggregated form. We only save the search terms, and they cannot be linked to other information about the users – like the IP-addresses.
4. What is registered when you contact us?
When you visit www.kystverket.no, we use tools to analyze usage and activity on our website.
The purpose of this is to compile statistics to improve and further develop the information provided on the site. Examples of what the statistics answer include how many people visit different pages, how long the visit lasts, which websites users come from, and which browsers are used.
The information is processed in a de-identified and aggregated form. By de-identified, we mean that we cannot trace the data we collect back to individual users.
We use the tool HotJar on our websites. This tool, among other things, makes anonymized screen recordings, which we use to understand how users navigate our pages and to identify workflows that are confusing or cumbersome. HotJar masks all text fields so we cannot see anything entered; all names and dates are masked, and none of the recordings can be traced back to the user.
This information is collected for the following tools:
- Kystinfo
- Kystverket.no
- Kystdatahuset
- Fyr
- Self-service
5. Who do we share your personal data with?
The Norwegian Coastal Administration has several data processors, including suppliers and partners of our IT-systems (i.e. daily operations, administration and support) and access control. We have signed data processor agreements with all data processors.
We might share your personal data with other government agencies when it is considered necessary due to reporting, treatment of a case etc.
6. How long will we keep your personal data?
The Norwegian Coastal Administration will keep your personal data as short as possible and only as long as necessary. In some cases, we are required to keep your data longer according to the Norwegian Archives Act.
We will store personal data as long as it follows from the law, and if a special need arise (i.e. if we receive complaints or claims).
7. Changes to the privacy statement
The Norwegian Coastal Administration may update this privacy statement when the processing of personal data changes, or when revision is necessary due to changes in the legislation.
When we make changes to this statement, we will change the revision date at the top of this page and the modified privacy statement will take effect from the last revision date.
Please contact us if you have any questions or comments about our privacy practices or privacy statement. You can always contact us at post@kystverket.no.
The Data Protection Officer at Kystverket is Hanne Silje Habberstad.